An international company is looking for an IT Support Specialist to join its global IT team. You'll work in a collaborative environment supporting modern workplace technologies and helping employees stay productive through reliable, high-quality IT services.
- Support end users across Windows, Microsoft 365, Active Directory, Microsoft Entra ID, MFA, and enterprise IT applications
- Troubleshoot hardware, software, and workplace technology issues
- Manage user accounts, permissions, and access requests
- Provide technical support while meeting ITSM processes and SLA targets
- Collaborate with international IT teams to resolve complex technical issues
- Contribute to continuous improvements of IT services and support processes
- Deliver an excellent customer experience through efficient and professional support
