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Customer Support Analyst| Hebrew & English

Grafton Recruitment s.r.o.
Hlavní město Praha
Plný úvazek Od 50000 CZK do 60000 CZK

Náplň práce

Customer Support Specialist | Hebrew & English

Corporate work environment/ Prague/ Hybrid

Fulltime employment - Starting ASAP

For an established international company, we are looking for a Customer Support Specialist to join a multicultural team based in Prague.

This role is suitable for candidates who enjoy structured work, inspiring communication with clients, and cooperation across teams in an international setting.

What will be your focus

- Providing daily support to customers and internal stakeholders across assigned markets
- Managing customer orders from receipt to completion using internal ERP and CRM systems
- Responding to customer inquiries, resolving issues, and addressing complaints professionally
- Handling communication primarily via email, with occasional phone contact
- Working closely with colleagues to ensure smooth and timely service delivery

What you can expect

- High-standard office environment with strong emphasis on employee wellbeing
- Hybrid working arrangement
- Annual leave and additional paid sick days
- Financial contribution toward wellness, sports, and leisure activities
- Access to language learning programs
- Stable employment within a large international organization