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SERVICE DELIVERY SUPPORT, 150 CZK/h

Hlavní město Praha
Nezáleží Od 150 CZK do 150 CZK

Náplň práce

Are you an university student looking for a great job opportunity to start your career?
Do you like communication with people and are you able to work with MS Office tools on advance level?

If you have advanced English and you able to work at least 20 hours/week, we are looking for your CV!

Job description:
* support service delivery management team
* managing Service Level Agreement documents
* ensure compliance with the service level management process
* prepare presentations for service performance reviews with customers
* analyze incident and support request trends
* analyze customers’ feedback
* reporting

Longterm cooperation for 20 hours/week.

Start: immediately

Location: Prague 4 (near Chodov metro station)

Salary: 150 CZK/hour