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Junior IT Service Advisor with German

Hlavní město Praha
Plný úvazek Od 38000 CZK do 46000 CZK

Náplň práce

Do you wish to launch your career in IT?

Do you speak German and English?

Do you want to thrive both professionally and personally?

Then apply right now!

These will be your daily IT support responsibilities:
- Replying to questions: Hardware, software and network related
- Helping users to install their apps
- Identification and documentation of technical issues
- Empathetic approach towards customers and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback