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GERMAN speaker roles - administration/customer service

Grafton Recruitment s.r.o.
Hlavní město Praha
Plný úvazek Od 47000 CZK do 56000 CZK

Náplň práce

* CUSTOMER SERVICE
* ADMINISTRATION
* ACCOUNT MANAGEMENT
* TOP INTERNATIONAL COMPANY

Your role will be pro-active, varied and communicative:

- Responsibility for Customer Service supporting one of the European business units
- Order entry and customer claims process
- Maintain high customer service levels
- Participate in cross-functional process improvement initiatives
- Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
- Monitor and report Key Performance Indicators (KPIs)
- Various administrative tasks.